Privacy Policy

1. Data Collection

We collect information provided directly by you or automatically through your interaction:

• •Identity Data: Name, surname (if provided).
• •Contact Data: Email address, phone number.
• •Technical Data: IP address, browser type (via Cloudflare).

2. Purpose and Legal Basis

Your data is processed based on the following:

• •Service Performance: To respond to inquiries and provide SYRN's services.
• •Legitimate Interest: To ensure website security and prevent fraud.
• •Improvement: To analyze and improve our services.

3. Data Retention

Contact data is stored for 3 years from the last contact. Technical logs are retained for 12 months for security purposes.

4. Recipients and Transfers

Your data is processed by SYRN and our partners (GDPR compliant):

• •Scaleway: Data hosting in France (EU).
• •Cloudflare: Security and optimization (Transfers secured by Standard Contractual Clauses).
• •Google (Google Tag Manager / Google Analytics): Audience measurement and traffic analysis (Transfers secured by Standard Contractual Clauses).

5. Cookies

This website uses the following types of cookies:

• •Essential cookies: Strictly necessary for the operation of the site (e.g., Cloudflare security cookies). These cookies are exempt from consent under Article 82 of the French Data Protection Act.
• •Analytics cookies (Google Analytics via Google Tag Manager): Used to measure audience and analyze site traffic. These cookies are only placed after you have given your explicit consent via the cookie banner displayed on your first visit.
• •You can change your cookie preferences at any time using the cookie icon at the bottom left of each page.
• •If you refuse analytics cookies, no tracking data will be collected and the site will continue to function normally.

6. Your Rights (GDPR)

You have the right to access, rectify, delete, object, limit processing, and data portability.

Contact: dpo@syrn.fr.

You also have the right to lodge a complaint with the CNIL.